"Great experience! Thank you, keep up the good work!"
By: Robert    Aurora, IL
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"We recently purchased a Sea Doo 210 SE Challenger from your dealership and just wanted to send our "thanks" for always providing such great service. As loyal personal watercraft customers in the 90's, we took a break from the water for awhile, but are so glad we chose to make the trip from the Rockford area and return to Nielsen's. Jeff is by far the best salesman in the business. He and his team are wonderful to work with and take the pressure and stress out of making that "big purchase". We will never stray away from your dealership for any future watercraft purchase or service. Sincerely, Kevin & Ashley Schubert."
By: Kevin & Ashley     Belvidere, IL
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"I came in on a Saturday just to browse and waste some time. I ended up purchasing a beautiful 2010 Kawasaki from Mike Hamziuk and I could not be more ecstatic about my experience. Mike not only helped me by answering questions about the bike, he did it with zero pressure. He showed me several other bikes in the same class, was knowledgeable and very helpful. After I had the bike picked up Mike helped get me set up with some accessories for my new bike and promised to have them installed when I come to pick up the bike. I would not hesitate to recommend Mike or Nielsens to anyone that is in the market for a motorcycle."
By: John    Twin Lakes, WI
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"Just wanted to let you guys know that I was thoroughly impressed with your customer service. Your sales people were very knowledgeable and answered every question I had. I was looking at buying a concour 14 and you had all of their counterparts next to it helping to get a better feel of what each bike had to offer. I changed my mind once I saw the Can-am Spyder, I will definitely buy from you guys once I have done all of my research on the Spyder, customer service is very important to me and you guys scored an AA++ with me."
By: Dale    Evanston, IL
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"I love your store and my buying experience was hassle free. I was sold the bike that I wanted (2011 Honda CBR600RR, in the color that I wanted it in, at the price I was quoted over the phone. And no one can beat that price!! (I shopped around for 6 weeks.) Everything was ready for me, the bike and all paperwork before my arrival. I will definitely recommend your store to anyone I know looking to get a bike. Thanks Jerry, Jeff, Cassy, Meghan, Mike, Eric and Tedd."
By: rizwan    des plaines, IL
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By: Troy    Stockton, IL
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"My friend Dale has been a Nielsen customer for many years. We lost our local dealer. He urged me to try your store. I called your parts department and spoke to Sie. I needed some parts . He was very professional. You had the parts in stock. My son and I drove to your store. I ask for Sie. He was not there so I spoke to Ralph. As he was looking up my parts. My son wanted to watch so I sat him on the counter. Ralph showed him how to look up parts. Then he went to get the parts. He came back. He gave my son some decals, and thanked him for his help. I told him what a great store you have! He offered a tour! He guided us around all the departments! Everyone greeted us like VIP's! I plan to use your website to order parts. I'm trying to convince the wife the 1500 needs to be retired! If I do you will be our only store! Thanks Grant Sr. and Grant Jr."
By: Grant    Racine, WI
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"THIS IS THE PLACE TO GO FOR POWER SPORTS! Purchased my first bike here and the experience was awesome. They go out of their way to make sure you get the bike you want And make sure you can afford it. Great people"
By: Darius    Evanston, IL
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"Very good service. Always returning my emails and very custommaided. I recomend Nielsens Ent. to all snowmobile enthusiast."
By: Per     Oslo
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"very late 2006, I purchased a Honda 2007 rancher 4x4. It has been the best thing ive ever got. The atv experience gets me away from al the hustle and bustle in day to day life. The salesman (I think his name was Mike) was great and answered any questions i had. Now i wil be looking for my second atv...I think a Kawasaki 750i 4x4 if i can get a deal....and my purchase will be with neilsens or not at all. Keep up the great work all around in sales, service, and parts, I look foward to being a nielsens customer for life! "
By: SETH    buffalo grove, IL
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"Dear Mr.Nielsen You asked me to call you with regards to the valve train noise on my 2006 Stratoliner. I'm glad to tell you that your technicians idea of changing the oil solved the problem. My bike is now quiet at idle. I should have let you know in a more timely manor as this goes back a couple of weeks. I also wanted to tell you that I appreciate you taking the time to help me and to thank you for doing so. My compliments to you and also to your staff. They have always acted in a courteous manner. "
By: Roger    Lockport, IL
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"There is really NO other dealer that even comes close to them! They are professionals who take pride in what they do, and it shows! There is no revolving door of staff here...and they really know about each brand of bike they sell or service! For me, they run an excellent business from top to bottom, and it shows! I look forward to stopping in and talking "bike" in the winter months...and thinking about what I can add to my current bike, or dreaming about that "next" bike for me... Thanks Guys, keep up the great work!"
By: Nancy    Elgin, IL
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"I just purchased a 09 DL650 and could'nt be happier with my decision with going to Nielsen. My sales guy Mike Hamziuk was a great pleasure to deal with.I chose Nielsen, even though it's 41 miles from me,based on reputation and reviews.I look forward to going back for service and accessories.Thanks again Mike."
By: Keith    Chicago, IL
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"The service was great, salemen were very informed on vehicle info, and understood beginning riders needs. Same goes for the workers in the gear shop."
By: Anonymous    Wintrhop Harbor, IL
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"I would refer anyone to Nielsen Enterprises. I have purchased several bikes in my life and have never had such a first rate experience. From our first interaction over the phone to riding out of the parking lot on my new ZX-14 the whole team at Nielsen was a pleasure to deal with. They gave me a great deal and took care of me the whole way. It is obvious that Ted Nielsen takes great pride in operating one of the best dealerships in the country. It shows in every aspect of the business. Thank you for making my new purchase a smooth, seamless, and ENJOYABLE experience. "
By: Tony    Flossmoor, IL
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" I had the pleasure of buying a 2007 V Star Tourer.I found the bike on your website and filled out your e-mail credit app. That was late Saturday.I received a call from your friendly finance lady who got me the financing for the bike I wanted.On Tues. 3-18-07 My oldest son his wife and my wife along with my 2nd oldest son visited Mike Ham at your dealership.Mike was very friendly not pushy and knew his stuff about the bikes he was showing us.Well it turns out my oldest son and me both bought a bike from Mike that night(my 2nd oldest son has a bike already. This last Friday I visited your dealership to get some accessories to have added to my bike.I met Ralph in parts who was very polite,friendly,and helpfull (I asked alot of questions). We are hoping the weather gets better so we can take delivery of our bikes.In my opinion Nielsens is a top notch dealer."
By: Bob    Woodstock, IL
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"Just got back from a Canadian snowmobile trip with 1200 miles in 6 days. My 2004 Ski Doo had over 5,000 miles on it and I was nervous taking it on a long trip.I talked to Ron and Frank in your service dept.and they suggested a top end overhaul,drive shaft bearings and jackshaft bearings.I like the old sled so I took their advice and had them do the work.I got the sled back in just a few days,took it to Canada,rode it for 1200 miles and all I did was put oil and gas in it. Thanks for the great service and the trouble free vacation."
By: Dennis    St.Charles, IL
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"Excellent service department and very helpful employees!!!"
By: Tim    Morton Grove, IL
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"Excellent service department and very helpful employees!!!"
By: Tim    Morton Grove, IL
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"Nielsens did a excellent job with my internet purchase!!! I placed an order and they came thru with flying colors!! Even though We live in Alaska, they shipped with no hesitation. Would recommend this company to any one I know!!! Keep up the good work."
By: Chester    Unalakleet, AK
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"great informed sales staff, very happy with the excellent service department. Also from sales to service the staff was a1 with me compared to other dealer ships. would buy anothr bike from them."
By: edward     highlandpark, IL
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"I love your dealership My family bought a Honda Rancher 4x4 4 years ago and it's still running great!"
By: Anonymous    Kenosha, WI
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"The best experience ive had shopping for equipment and accesories. I purchased a 2007 honda rancher 4x4 from you when it first arrived and its added exciting adventures to my life! The salesman and finance people were awesome! I work in the sales and service field at a power equipment dealer myself and can honestly say that i hope i can service my customers as well as nielsens has serviced my equipment, accesories, and parts needs so far. Keep up the excellent work. sincerly, one very happy customer!"
By: Seth    Buffalo Grove, IL
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"I bought a 2002 mxz800 sled with electric start used. I had a problem with the starter motor. After calling the local dealer and others all I heard was $350 for a new starter some even said, "That unit did not come with electric start." I went on the the internet, I called some dealers, they seemed like I was wasting their time. Then I called Nielsen's. Ralph answered the phone, he told me about $325, then he asked is there a local rebuilder in your town. I did not know, he said check, they might be able to rebuild it. I took it to my local garage, he pointed me to a rebuilder. I got my starter fixed for $78.67. I called Nielsen's back, This time I asked for Ralph, he was off that day. I called back and thanked him for the advice! Then I told him about the run around I had from other dealers, then he told me that the electric starter was a dealer installed kit. Today I recieved complete part and instructions for my kit. He took my address and mailed them to me. He added a note that you ship all over the world and everyone from parts to service and sales at Nielsen's. Would have done the same."
By: Larry    Austin, MN
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" In January of this year, I purchased a 2007 SeaDoo Supercharged Wake Edition at the Chicago Boat & RV show after speaking with Jeff Nielsen. I explained my reluctance to purchase the boat from a dealer 75 miles from my home should a service issue develop afer the sale. Jeff assured me that with prior notice, Nielsen's would arrange for "same day service", whenever possible, to avoid multiple return trips to the dealership. March of 2007 I picked up the Wake and was very pleased with how I was treated by all members of the Nielsen staff at every step of the delivery process. In June of 2007 the boat required service to correct a mechanical malfunction covered under warranty. True to his word, when I made the appointment for a Saturday morning, I told the service department I needed "save day service". Three hours after my arrival I was on my way with a repaired boat, extra accessories from their well-stocked parts department, and a greater appreciation for the extended service warranty Jeff had suggested in January; should another unforseen repair problem develop. I now have 35+ hours on the Wake, it runs great, pulls skiers with lots of low-end power and tops out stock at 70 mph. I've told other's of my experience and wanted to share this with new buyers through this posting at their website. "
By: Ted     Homer Glen, IL
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"I just wanted to let the store owner and/or store manager know how pleased I was with the treatment I received from Jerry Coia recently. I spoke to him about possibly trading in my bike for a new CBR600RR, and he gladly let me take one out for a test ride. I now know that I really like that bike, and if I purchase it, it will be with your dealership and with Jerry. Unfortunately, the value for my trade was hurt by some cosmetic damage on it, so I need to try and repair and sell it on my own beforehand. Regardless, I was very pleased with Jerry's treatment and trust (as I was with a previous bike purchase with him) and just wanted to let his supervisors know what a great job he and your dealership are doing. Thanks! "
By: Anonymous    Buffalo Grove, IL
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"We were on a 3,000 mile trip with our Goldwing trike and they took our bike in to repair the front end. We still had 2,000 miles to go yet. The trike ran great for us the rest of the trip. Thanks for getting us back on the road so quickly so we could continue our biking vacation! We bought a few accesories for our bike while it was there. PS. We did have a great time in Colorado, many thanks for your help! "
By: Jan    Claremore, OK
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"purchased two units a vino 125 and a ttr230 your sales and service are the best would recommend you to all, thanks for a great experience!!!!!!!!! the sites family..."
By: steve     lake barrington, IL
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"Hello: had occasion to speak to Parts salespersons regarding new floorboards for my honda,everyone was helpful and all gave great installation tips,you have a great staff, we will go nowhere else for our bike, we have told all our members about your great service. Thank You John F.Roberts President Iron Justice MC Lake County Chapter"
By: John    Round Lake Heights, IL
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"What Nielsen's did for my wife and I recently is unbelievable. We bought our 2nd Sea Doo jet boat the spring of '07 from a dealer in another state when Nielsen's had an 8 week backlog on the model we wanted. But when our new Sea Doo jet boat encountered repeated intermittent electrical problems over a year period, your service department did everything it could possibly do to fix the problem. When thier efforts failed your dealership spoke to the manufacturer and helped us get into a brand new upgraded model of the same boat. Today, my wife and I enjoy a trouble free Sea Doo and love every moment on it. Thank you, Nielsen's for incredible customer care! Allen in Lake Barrington, Il."
By: Allen    Lake Barrington, IL
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"i grew up with my mind set on having a dirt bike and nielsen gave me that dream with my fist bike it was a xr80 and then i remember my dad surprising me with my second bike being a crf150f and here in the next few weeks im stepping up to a crf250r and i have the best services at nielsens and always find the best sales there thank you for all the great help"
By: geno    antioch, IL
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"EVERYONE (and we dealt with all the departments) at Nielsen were so nice/professional we walked out buying both a Personal WaterCraft and a Motorcycle in the sameday. Every question that we asked was answered upfront and honestly and when it was time to leave with our SeaDoo and Honda every inch of both was gone over throughly. They had our saftly first on both pieces which as a mom/wife is very important to me. Thank you to all for such a wonderful experience. "
By: Cherrie    Carpentersville, IL
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"THIS WAS OUR FIRST BIKE THAT WE WERE BUYING TOGETHER AND I WAS VERY NERVOUS. MEGHAN AND MIKE F. WERE ABSOLUTELY WONDERFUL AND IF IT WASN'T FOR THEM I DON'T KNOW IF I WOULD OF BOUGHT THAT BIKE. MEGHAN TRIED EVERY WAY TO GET US APPROVED AND MIKE F. ANSWERED EVERY ONE OF MY QUESTIONS, AND I WAS ASKING A LOT! HE WAS SO KNOWLEDGABLE. THEY BOTH CALMED MY NERVES AND NOW JOEY AND I ALWAYS RIDE OUR "YZF-R6". THANK YOU SO MUCH MEGHAN AND MIKE F. AND YOU GUYS WILL BE SEEING ME WHEN "I" WANT MY BIKE! :)"
By: JAMIE AND JOEY    ROUND LAKE, IL
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"I have been dealing with Nielsens for years. I have bought six bikes with accessories and clothing over the past years. I am 48 now and my first bike when I was only 12. I have lived in Chicago area all my life. I will check the dealers in my town to see what I want, and when its time for business I call Ted and let him know what I want and I get the best deal every time. Nielsens is the best. It takes me 1.5 hours to drive to the place but that doesn't bother me at all because I get excelent service and everyone is very polite and courtius and friendly. There is no other place that I will go for a bike or parts or work than Nielsens. Thanks very much the Auten family 2007 KX65 2003 XR50R 2003 VTX1800C 1978 KZ1000 1972 SL70 1970 CT70 All the bikes I have had with you."
By: Bobbie    Plainfield, IL
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"My overall experience was great, the sales deptartment was great. The told me everything I needed to know about the bike."
By: Ahmed    Hanover Park, IL
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"I just bought a 2007 Yamaha R6 (the first one you guys sold) everyone was very helpfull and kind. They gave me the best price around. I also bought a helmet with my bike, Sara in the accessories department was very helpfull, kind and beautiful. She gave me good advice on the carbon-fiber helmet. Jeff was cool he showed me everything about the bike. Gina got my paperwork done fast and she was very friendly. I will go to Nielsens for all my needs. P.S. I hope Sara will be there."
By: Jerry    crystal lake, IL
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"Dear Tim, I have owned snowmobiles for over 20 years now and had numerous repairs done by various shops as well as many of those repairs done by me. This past visit to Nielsen has been the best I have ever encountered by any shop and the best "Experience" I have had by a service organization. My current sled (2005 Ski-Doo Mach Z) has been in to be fixed before and done so with experience that has been mediocre to say the best, however this last time it was a great experience. It was so because of you! You took the time to read what my issues where and apply your knowledge and expertise in a way that can only be described as "Professional". You took the time to treat my sled as yours, to call me and in detail explain what should be done. You took the time to even call me back after our phone conversation was disconnected by my mediocre cell service. You should know that in any organization people make the difference and in this case you made the difference. It is my hope that Ted and Jeff Nielsen as well as Ron Gerstenberger fully understand whom they have working for them and that your service is greatly appreciated. The unfortunate Situation for you is that I will from now on request you. Unfortunate I say as when you are good, you typically get more of the load. I know this as I am an owner of a company with close to one hundred employees and I should be so lucky to have an employee like you serving my customers. I really do appreciate your efforts. Thank you Tim Zarnstorff! Sincerely, Jeffrey "
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"Awesome service and parts inventory. Nothing but the best when you call Nielsens."
By: Matt    Champion, MI
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"I didnt know much about ATVs when I walked into Nielsens. My sales man made ME feel like a professional when i walked out. The sales experiance was absoulutly amazing!! No 'smoked glass' everything was very straight forward and a excellent deal. I would recommend Nielsens Enterprise to everyone if I could!"
By: Timothy    mchenry, IL
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"I just wanted to say that Nielsen Enterprises is one of the best service experiences I have ever had. Right from the start dealing with Ryan at the boat show until both the waverunners were on the trailer on the way out of the parking lot. Every part of the buying experience was awesome, and they went out of their way to make sure you were happy, and taken care of. I will never go to another place to make another purchase again."
By: Chris     Chicago, IL
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"I recently purchased a Honda PWC and all of the accessories. Josh, my salesperson, was at the top of his game with everything involved with my trade-in and purchase. Also, Sara (sorry if I spelled her name wrong) in accessories and clothing was extremely helpful and informative. I felt that I was completely taken care of and I'D BE MAD IF MY FRIENDS SHOPPED ANYWHERE ELSE!!! Thanks A LOT, Brian Eberhardt Fox Lake, IL"
By: Brian    Fox Lake, IL
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"I was very pleased with my helmet purchase recently. The young lady that assisted me was great. She was very knowledgable in the helmets and gloves you carried. It was a pleasure to have someone who really wanted to make sure I had the helmet that fit me the best. Thanks."
By: Jeff    McHenry, IL
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"You guys are doing a good job!!!Keep it up"
By: Dillon    Mundelein, IL
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"great prices on everything and always someone there to help you but they need more companies than fox and thor for there clothing department."
By: ryan    lake zurich, IL
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"Mike Fouke was very profesional, friendly, & patient. He knew going into the sale, I wasn't going to purchase a bike that day. This didn't affect the qaulity of effort on Mike's behalf. I can't say enough good things about him. We spent the better half of 2 hours with him, and didn't feel like any part of the experience was bothersome. Just recently I had the pleasure of dealing with Adam in parts. He was very helpful as well. He guided me through your website to the exploded view diagrams. This reassured me the correct part was bieng ordered. All this for a $4.00 part. Once again, the amount or sale wasn't the issue. The customers satisfaction was the goal. Both of these guys achieved that goal 100%. When I am ready to make the purchase, Mike Fouke (Nielson's) will be getting the sale. (Kawasaki VN2000) Thanks for such a great staff. And to boot, you have the best pricing around. What more could a consumer want? Sincerely, Josh Fiegel"
By: Josh    Burlington, WI
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"The people that me and my dad worked with on our purchase were extremely informal and helpful. They knew what they were talking about and if they didnt they found out right away. I now know what i need to know and more. All in all it was a joyable experience."
By: Brad    Buffalo Grove, IL
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"I drove all the way to Nielsen Enterprises, from Phoenix, Arizona to buy a quad for my wife, and one for my son. That is a 4,000 mile round trip, need I say more."
By: Jeff    Phoenix, AZ
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"The salesman are great, they'll work specifically with your interests first and wont pressure you into anything. Couldn't be happier with my Fusion 600 h.o.!"
By: michael    racine, WI
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"Dear Jeff.... I know I have said it to you while we have had several conversations during the past year, but I wanted to put it in words that you can reflect on when your feeling down as everyone from time to time does. You can and should take great pride in what you have at NIELSEN'S, and I'll explain where I'm comming from, and because I proberbly have you on age, that holds true on "life expeience" as well. Here it is: It's not the bricks and morter, or the inventory or lines that a business represents and markets to the end user that makes it a success, it's the PEOPLE making the presentations during thier sevice experience, that represent what your business has and CAN do. I'm a customer. Not a friend of yours, we did not know each other when I came to your business with what anyone would agree were extra ordinary circumstances, in that my watercraft, out of warranty and serviced unsuccessfuly by several other dealerships, before and after warranty, continued to have the same several reoccuring problems that no one could remedy and had given up trying.[though had not given up taking my money!] Certainly my machine's issues were at best "challenging", at worst a total mystery. Purchased elswhere, and "inherited" by me I was determined to get it right, without success anywhere else including but not limited to 3 other dealerships, until I found NIELSEN'S. I want to bring to your attention partcularly RON, KEN, and TOM in service. KEN never gave up! RON, his manager, never made me feel like "this customer is taking too much of our time! Patch it and get it out, charge him", instead, it was "TAKE THE TIME YOU NEED TO GET IT RIGHT. This is why we're here!". I never had to negotiate, or "lobby" or get tough. There was no need. Ken and Ron kept at it. Tom kept me informed, always patient. My problems were solved, my watercraft's "ghosts" were "excorcised", and I had my first great summer on the water in the three years I have had this watercraft. The bottom line, Jeff, is that I have no vested interest in writting you other then to let you know what is evedent to me here and now, standing objectivly on the outside looking in. The view, Jeff, is.... GOOD. You have what a business should strive for. You have the......right peaple. With that, regardless of your "bricks and morter".... you can occomplish all of your goals however great and large. Barry L. Grossman "
By: barry    deerfield, IL
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"I believe that Nielsen enterprises should get more used atv's in. There is a big market. I personaly am lookng for a 300ex and you guys don't have one. If you got one in. I would most likely buy it. You need to get more mid sized sport machines such as the 400ex, 300ex, warrior etc. Overall your dealership is very good."
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"We've bought three ATV's from Nielsen's and are extremely satisfied. Outstanding experience. Top notch dealership with an unbelievable selection. They are definitely worth the drive. We'll be Nielsen customers for life, and I'm pretty sure our kids will be too! "
By: Chris    Lake Geneva, WI
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"I recently purchased a 2005 Yamaha VStar 1100 Silverado from Nielsen's, the sixth vehicle purchased there in the past few years. I have also purchased a trailer; clothing; parts; and accessories from Nielsen's, and have turned all of my service needs over to the service department there. I have and will continue to shop at Nielsen's because of the friendly, family-oriented, and professional atmosphere in all of the departments. Everyone there seems to have a high degree of knowledge and expertise in their particular area, making the purchase of whatever it is that you need expedient and hassle-free. The prices at Nielsen's are fair, and strike a mutually beneficial balance between the needs of the dealership and the needs of the customer. Doing business with Nielsen's is something that I have confidence in."
By: Mark    Waukegan, IL
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"Best guys and gals to talk to when you decide to buy a bike! They are very helpful, friendly and they do take their time to help you figure out which bike is the best for the buyer. Mr Nielsen and staff thanks!!"
By: Ray    NW BURBS, IL
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By: Anonymous    twin Lakes, WI
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By: Ryan    Lake Zurich, IL
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By: Anonymous    Elgin, IL
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"all my previous purchases with your dealer have been very nice and will keep on doing buisness with you. Looking forward to my new sled purchase this fall with your dealer."
By: Richard    Plainfield, IN
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"Best dealer for dirtbikes In Il.They have a huge selection."
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"Jeff: I am writting this letter to say thank you for the fabulous customer service with the purchase of our 2005 Yamaha SX 230. From the beginning, you were honest and straightforward, kept me informed of the process, and basically bent over backwards to deal with my meticulous demands and concerns - not to mention giving me a great deal. Through numerous calls and countless questions, you remained professional and willing to do whaterver it took to make sure that my purchasing expirience was a positive one. I will bring my future business to your door in the future and will be highly recommending Nielsen Enterprises for all my friends needs and endeavors. Never stop providing top notch purchasing experiences and I will continue to come back again and again for both my purchasing needs and ongoing maintenance/repair concerns. Thank you Jeff. Sincerely, Jose Mariscal"
By: Jose    Schaumburg, IL
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"you guys are awesome!whenever i need something to fix my dirbike/quad im always coming to you guys! The servise is great! everything is great! good job guys."
By: Tim    Ingleside, KY
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"Not everything from the factory is perfect; that's why you need a shop like Nielson to work with. When I got my new sled I noticed a couple very minor cosmetic issues with the 1 + 1 seat. Sometimes factory issues can be the worst to resolve and I figured the minor nature of this wouldn't merit repair. After talking with Jeff Nielsen my issues were promtly taken care of. I want to thank Jeff and the team at Nielsen for standing by their products and taking the time and effort to meet the customer need."
By: gary    spring grove, IL
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By: andy    lake zurich, IL
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"Excellent service and very friendly, accomodating employees."
By: Tim    Roscoe, IL
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"Ted, I just wanted to say what a great experience it was buying my new snowmobile from your company. I own my business and know how important it is to get feedback from your customers. A freind of mine was up to your business after the snowmobile show and your open house. He know I was looking for a new Polaris Fusion and was impressed by your fascility. After talking to Jeff Nielsen on the phone, I felt confident you could take care of what I needed. I am from Valparaiso, Indiana so it is about a 2 1/2 hour drive for me. I drove up to put my deposit down and get the ball rolling. Jeff again was very helpful along withthe other sales staff. Once the sled was ready to be picked up, I brought my wife and our new baby along to pick up some new coats and anything else we could find. Everyone we talked to from sales to clothing and parts were very nice and helped us with everything we needed, even letting us use a sales office to feed the baby. This letter is thank you and your staff for the great experience we had. This is my fourth new snowmobile and I can say I will call on Jeff with anything else I will need in the future. Respectfully, Damon Colby"
By: Damon    Valparaiso, IN
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By: Anonymous    Wonder Lake, IL
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"I had shopped around before I stopped in at Nielsen’s. I was in the market to order the 2005 Ski-Doo Mach Z. I spoke with Ted Nielsen. I didn't plan it that way, it just happened. I told Ted that I had shopped around for the sled, then he asked what was the best price I had received. When I told him, he beat it. Nielsens has been great. I would recommend Nielsens if your in the market for a new toy. Nothing to lose, but everything to gain!Keep up the great work! Sincerely, Scott Amore "
By: Scott    carpentersville, IL
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"I recently purchased a Yamaha xr1800 jet boat from a private owner. It would not run properly, so I took it in for service and the next day the boat was fixed! Thanks a bunch to your service team for your help. After their help getting my boat going, I referred a family member of mine to Nielsen's to purchase two waverunners. She selected a Yamaha gp1300r and a SeaDoo 3d, who we purchased from a very nice salesman, "BilL". Unfortunately after taking the 3d to the lake we realised it had issues that SeaDoo called "normal for that machine". Since we cannot test drive these boats in the show room, we do not know how they will perform on the water. Thinking we were screwed, we brought the 3d back to Nielsen's and spoke with the owner and his son who were understanding of our reasons for not wanting the 3d anymore. Jeff Nielsen, contacted SeaDoo and asked them if they would be willing to exchange the 3d for another waverunner. SeaDoo agreed to exchanged their 3d for their new rxp waverunner. I really have to thank SeaDoo and Nielsen's for their effort. I couldn't be any happier with this! I highly recomend Nielsen's Enterprise. Their service department gets the job done super fast, their sales team is friendly and not pushy, and management is helpful and professional. I also have to highly recomend SeaDoo products after this experience. It is hard to believe they agreed to supply us with a new and different model waverunner. I would think it is unlikely for a similar exchange of vehicles dealing with anybody else. All of this within a day! Thanks again to both companies for your quickness in resolving this. Summer has almost past!"
By: Ehren    Wildwood, IL
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""The Nielsen's Staff was friendly and helpful. The best selection of ATV's and accessories anywhere. The delivery process was quick and easy. The way buying should be. Thanks for the good service." "
By: Anonymous    Wheaton, IL
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"I purchased my Vulcan 1500 Drifter from you a few years ago. Ride a Harly now but you guys are GREAT!!! The service from all the areas was great. Everyone was really nice and took the time to stop and talk to you. Even the Big guy (Mr Nielsen) would make sure he said hello to you. Send you business whenever I can. Keep up the GREAT service. Thanks Terry"
By: Terry    Palatine, IL
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